In short
- This website does not use cookies for tracking, advertising or third-party analytics.
- We do not load external scripts, fonts or images from third-party servers.
- We use the details from a demo request only to contact you about a demo and a pilot offer.
What data we collect
When you send a demo request, we collect the details you enter: your full name, email address, phone number (if you provide one), the name of your company or residents' association, your role, the approximate number of buildings and your message. When the form is sent, the server may technically log the time and IP address to prevent abuse.
Why we use it
We use the data solely to respond to your request, arrange a demo and, if you wish, prepare a pilot offer. The legal basis for processing is your consent, which you give by ticking the consent box in the form. We do not sell the data or share it with third parties for marketing purposes.
How long we keep it
We keep the data for as long as needed to communicate about the demo and the pilot offer. If you do not become a customer, we delete it when that communication ends, and you can ask us to delete it earlier at any time.
Your rights
Under the Serbian Law on Personal Data Protection, you have the right to request access to your data, its correction or deletion, and restriction of processing, and to withdraw your consent at any time, without affecting the lawfulness of processing before the withdrawal. You also have the right to lodge a complaint with the Commissioner for Information of Public Importance and Personal Data Protection.
Language cookie
The website remembers your chosen language in the “ikomsa_lang” cookie (kept for one year), so that it shows pages in the same language next time. The cookie contains no personal data and is not used for tracking.
Automated content screening in the platform
The platform has an optional tool that helps the manager notice inappropriate content. It is off by default. When it is on, residents are informed in the app itself, on the building channel and noticeboard pages.
In that case, the title and text of published listings and building channel messages are sent to Anthropic, an external processor outside Serbia, so that its automated tool can check whether they might break the rules. If the tool flags something, the manager decides: nothing is removed automatically. Direct messages, documents, special requests, listing contact details, names and flat numbers are not sent. Everything you write in the text yourself is sent, so do not include personal data in it.
Contact
For any questions about privacy and to exercise your rights, write to us at info@ikomsa.rs. Full details of the data controller will be published on this page before the platform's commercial launch.