Frequently asked questions

iKomša is a platform for communication and management in residential buildings. Residents get announcements, report issues, follow their progress and access documents in one place, while the manager uses a web portal to run multiple buildings, requests, residents and posts.

A mobile app for Android and iOS is in preparation. Until then, iKomša is used in a web browser — the layout works on phones too, so residents don't need to install anything to get started.

No. The current version has no general chat or direct messages. Communication goes through the manager's announcements and issue reports, so that important information stays clear and doesn't get lost in a long thread.

No. Payments, charges and transfers are not part of the current version. The manager can publish the monthly financial report as a document available to residents.

Yes. The portal is built for working with many buildings and entrances. In an organisation with several managers, the administrator assigns buildings, and each manager sees only the buildings assigned to them.

You can add units by hand or import them from a spreadsheet. The import shows any errors and asks for your confirmation before the data is saved. A flat number is unique within its entrance.

The building goes through a controlled handover. The data belongs to the continuity of the residents' association, not to the outgoing manager's personal account, so the history stays with the building.

No. Polls are informal: one choice per membership that is eligible to take part. Formal decision-making requires specific rules on authority, co-ownership, proxies, voting weight and quorum, and is not part of the current version.

Not in a formal sense. The indication that an announcement has been read in the app is useful information about usage, but it is not legal proof of delivery.

No. Residents use the core features for free. The subscription is paid by the management company or the residents' association.

Through an invitation from your manager — single-use, with an expiry date and tied to your flat. You can also scan the building's QR code and send an access request; your membership becomes active once the manager approves it.

It depends on the visibility you choose. A private report is seen only by you and the manager, while a shared report is visible to the building's residents. The manager's internal comments are never visible to residents.

In an emergency — flooding, a smell of gas, a fire or someone stuck in the lift — call by phone straight away. The contacts of the emergency services and the manager are always available in iKomša. Issue reports are for problems that are handled through the normal process.

When your membership is closed, access to the building's content and future notifications end immediately. If you have a flat in another building, your access to that building is not affected.

Only residents with an active membership in that building, within the permitted scope (for example, their own entrance), and the managers the building is assigned to. Access is checked on every request. Building data is not public and does not appear in search engines.

Building documents are private. They can be downloaded only after an access check, through links that are valid for a short time. PDF and common image formats are supported, with a size limit and a content check.

Only the general title of a notification. Private comments, debts and access codes are never shown on the lock screen.

iKomša is a monthly subscription per active building, in tiers based on the number of units. As we are in the pilot phase, prices are agreed through a conversation and a pilot offer — write to us and you will receive a concrete quote.

Yes, through a pilot on a few buildings. We help with the setup and track together whether iKomša really makes communication and maintenance easier.